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Connecting the Dots to Fight Scams: A Practical Framework for Data Sharing

Abstract
Scams and fraud have become a global, systemic threat. In 2025 alone, more than half of adults worldwide were exposed to scam attempts, with losses estimated at over USD 440 billion. These harms are not isolated incidents: they are the product of highly coordinated adversaries operating across platforms, sectors, and borders, deliberately exploiting fragmentation in detection, governance, and enforcement
Authors:
This guide has been developed with input from a informal multi-stakeholder working group involving experts from organisations across the banking, telecom and technology industries and the public sector.
The contributing experts and organisations include: Konrad Shek - Advertising Association; Dr. Simon Miller - CIFAS; Erica Stanford - CMS; Garry Lilburn - Cyber Defence Alliance; Jean-Jacques Sahel - Google; Marco Doeland - Dutch Banking Association (Nederlandse Vereniging van Banken); Carolina Caeiro and Emily Taylor - Oxford Information Labs; PayPal; Helen Fairfax-Wall and Adil Munim - Stop Scams UK; Teamviewer; Nick Sharp and Marc Knotts - UK National Crime Agency.
The views expressed in this guide do not necessarily represent the views of the organisations whose experts contributed to this work. Thanks in particular for their work coordinating this effort and drafting to Carolina and Emily at OXIL, Nick and Marc at NCA, Simon at CIFAS and Jean-Jacques at Google.
Nothing in this guide should be relied on as legal advice.
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connecting-the-dots.pdf
