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Privacy Policy

Effective from 07 February 2019. (View previous versions).

Oxford Information Labs operates under data protection laws of the UK including the General Data Protection Regulation. This privacy policy describes what personal information we collect and how we will use it. It closely follows guidance provided by the UK data protection authority, the Information Commissioner.

Oxford Information Labs collects personal information when you register with us or register a domain name with us on behalf your customers. We will use this information to provide the services requested, maintain and, if you agree, to send you marketing information. Oxford Information Labs will not share your information for marketing purposes with companies outside the Oxford Information Labs Group.

In more detail:

What information do we collect about you and your customers?

We collect information about you when you sign up for our services. The information may include name, address and other contact details, order history, and a record of the services that you have purchased. Website usage information is collected through cookies.

We do not store credit card details nor do we share customer details with any third parties.

How will we use the information about you?

We collect information about you and your customers so that we can provide services to you in accordance with the terms of any applicable contract.

If you agree, we can use the information about you to email you about other products and services we think may be of interest to you. By agreeing to our terms of service, you agree to this processing, and you may withdraw that consent at any time by contacting us in writing or by email.

We use your information collected from the website to personalise your repeat visits to our website.

If you agree, we shall pass on your personal information to our group of companies so that they may contact you with information about their products and services.

We will not share your information for marketing purposes with companies outside our group of companies.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address. We may make a small charge for this service.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Retention period and your right of deletion

While you are an active customer, it is necessary for us to retain your data to fulfil the contract, or as a result of legal obligations to third parties including the UK tax authorities.

We will delete your data if you send us a written request by email or letter. We will not be able to delete data that is necessary for the fulfillment of your contract with us, nor will we be able to delete data that we have a legal obligation to retain.


Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. This information is used to track visitor use of the website, to maintain information in webforms while you are filling them in, and to compile statistical reports on website activity.

For further information, visit [www.allaboutcookies.org]. You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser. However, you should be aware that some website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to our website so when you link to another website you should read their privacy policy.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this webpage. The date when this policy was last updated is at the top of the web page.

How to contact us When you give us your personal data - for example, when you become our customer, or use our website - we are the data controller of that data. Our full contact details are below:

By email support [at] oxil.uk

Or write to us at Oxford Information Labs Limited,

Lincoln House 4 Pony Road Oxford OX4 2RD

United Kingdom

Your right to make a complaint

If you would like to make a complaint about the way we process your personal data, we hope that you will contact us using the details above, and we will endeavour to resolve your complaint.

You also have the right to lodge a complaint with the UK Information Commissioner.

© Copyright 2018 Oxford Information Labs Ltd. All Rights Reserved.