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File Response

To file a response, please follow the steps below.

Complete response file

Prepare a single response file (including annexes all as one single file) - 2 Mb Maximum. Here is an example template with all the information required.

Submit the response

When you are ready to submit the response, please follow these steps.

Email the response

Provide the following information

  • Case number (from the complaint that has been served on you) (required)
  • Name of Respondent (required)
  • Contact email address

and send it together with the response file to [email protected].